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Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.For Click-To-Run installations, “Products Inventory” also lists shared properties, such as Shared Computer Licensing and SCLCacheOverride.This section contains data about each Office product that is installed on the computer where the ROIScan script is executed.This section includes three categories of review items to notify you about anything in the “Products Inventory” section that requires attention:.Data in this section is collected only.OS Details: OS Name, Service pack, Version, Codepage, Country Code, Language as LCID, 64-bit or 32-bit.This section contains current user and operating system-specific data:.If you are not currently working with Microsoft on a support request, and you want to review the ROIScan log yourself, review the following details:Īside from the title line, the ROIScan log is grouped into three sections: Computer, Review Items, and Products Inventory. The last page gives you the option to view the log, and send it directly to Microsoft if you have an active support request.You can view the output by selecting Next. You are notified when the scan is finished.The scan may take several minutes to run.Windows 8 and later versions of Windows include at least. If you are running Windows 7 (any edition), you must have. Microsoft Office 2010 (32-bit or 64-bit).